In chapter ten of
Brand Media Strategy, Antony Young talks about how social media is a branding tool. Young provides tips on how to create a successful social media campaign. Here are the tips that he gives: People want to hear from real people, great content is king of the social media world too, seed and amplify the content, use social media websites a a branding destination; utilize insights of the community and technology to make a more relevant and involved experience, focus less of measurement and more on what the brand is attempting to achieve. While Young provides some great tips on how to run a successful social media campaign, it made me think about unsuccessful social media campaigns. After doing some research, I have compiled my top five favorite social media fails. You just can't believe how such big companies make such bad decisions!
Kenneth Cole was completely insensitive while using tragic events i Egypt to promote their new collection.
While AT&T meant for this to be a tribute to 9/11, many people saw it as a marketing ploy.
In the midst of the horrifying events from the Boston Marathon, do not make light of the situation.
When you are a PR Executive of a company, you should expect this tweet to get you fired before your plane even lands in Africa.
Don't use a natural disaster that many people suffered from to increase the number of purchases made on your website, American Apparel.